The issue was resolved when the player received his winnings via the Skrill wallet method. The Complaints Team confirmed the resolution and marked the complaint as 'resolved' in their system. He sought a refund of his recent $50 deposit and confirmation of the permanent closure of his account. The player decided to mark the complaint as resolved, indicating satisfaction with the outcome. At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
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In Australia, it is allowed to participate in offshore games and play the offered games. But the casino was providing its players with no deposit codes before, which means that they could come back. No deposit bonus codes allow its holders to play certain games without the need to make a deposit and thus, without risk of losing their own money while playing.
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